BQV, having a network of partners, undertakes the evaluation of services and / or products, in order for the organization to control the behavior and the competence of the staff, the implementation of the procedures and the level of service of its customers.
BQV undertakes:
- In collaboration with the organization the creation of the scenario to be implemented
- In collaboration with the organization, the questionnaire to be implemented in order to receive measurable conclusions.
- The on-site inspection and / or telephone communication with the Organization
- The collection and processing of incoming information/ data
- The preparation of the final evaluation report
- The repetition of the on-site inspection and / or telephone communication, in case it is required, for the verification of corrective actions
The service is provided to any organization regardless of the size and the industry in which it operates, such as Hotels, Catering Stores, Transportation Companies, Car Dealerships, Commercial Stores.